We do our very best to make sure that all goods arrive with you as ordered and in perfect condition, but on occasion goods can be damaged whilst in transit. To make sure we deal with this in the best way possible all we ask is that you provide us with as much information as possible. Below you will find a form that must be filled in and submitted back to us.
Once this form is received and your return request has been processed and approved, you will receive a confirmation e-mail with further instructions. Whilst we will always try and deal with your request on the same day, sometimes returns can require further investigation. With this in mind we will deal with all requests within 48 business hours.
If you need any further information on our return policy goods damaged in transit, please refer to our Terms & Conditions.
If you have any questions regarding your return of general Atv spare parts or genuine Atv spares damaged during shipping, please use the Contact Us form.
Please note that unfortunately any fees paid for international duties or VAT are non-refundable.